This policy explains what information we collect through the HomeShield Pro website, how we use it, and how to contact us about your data.
We collect the details you submit through the website, including your name, phone number, email address, property address, neighborhood, plan interest, scheduling preferences, and any notes you provide about your home or visit.
We use your information to respond to inquiries, schedule visits, deliver service reports, contact you about appointments, manage your membership, and improve how the website and service experience work.
We do not sell your personal information. We may share data with service providers that help operate the website, host the application, send emails, or support appointment and reporting workflows, but only for business operations tied to HomeShield Pro.
The website may use cookies or similar technologies to understand site usage, measure performance, and improve marketing effectiveness. If analytics are enabled, they are used for internal measurement rather than for selling personal information.
We keep lead, booking, and service records for as long as reasonably necessary to operate the business, provide customer support, maintain service history, and satisfy legal or accounting obligations.
You can contact us to request updates to your information, ask questions about how your information is used, or request deletion when permitted by law. Some records may still be retained where required for legal, operational, or fraud-prevention reasons.
For privacy questions or requests, contact us at hello@homeshieldproeug.com or call (503) 555-HOME.
